Return policy

Printed Shelf goods may be mailed back unused when protective packaging seals remain intact apart from inspecting sample pages.

Window

Postmark returns within fourteen calendar days following delivery confirmation unless Finnish consumer rules extend the duration for qualifying buyers.

Process

Notify the Reach inbox with order reference, photographic documentation of seals, preferred refund channel. Coordinators acknowledge within two weekdays with return shipping instructions avoiding cash-on-delivery surcharges.

Exclusions

Weather-soaked notebooks, decks missing cards, personalised embossing, or digitally delivered PDFs linked through invoice-only channels fall outside reversal once opened.

Refunds timeline

Bank transfers or card reversals finalize within fourteen days after inspecting returned parcels; shipping fees inbound remain purchaser responsibility unless defective goods documented.